A Hair Technical Consultant (CTC) at cliCHair is a professional specializing in assisting and training hairdressers and stylists. Their role includes promoting professional products and solutions, offering expert advice, and supporting in the selection of the most suitable products for client needs.
Using Business Codes in Prospecting Phase: In the prospecting phase, when a new client begins working with cliCHair, the CTC must use the Business Code B2BxxxCH01020 (replacing "xxx" with the assigned personal code portion). This code has three crucial functions:
- Assignment of B2B Conditions and Discount to the Client: Ensures the client benefits from B2B conditions, including possible discounts.
- Registration of the Client as a B2B Client: Categorizes the client as part of the business-to-business segment.
- Linking the Order to the Corresponding CTC: Ensures that the order is associated with the specific CTC, allowing for the accrual of a commission.
Use of Code B2BxxxCH01010 for Subsequent Orders: After the first order, clients must use the code B2BxxxCH01010 (replacing "xxx" with the CTC’s personal code) for all future orders. This code ensures clients continue to access B2B prices and conditions.
CTC Benefits in Personal Orders: CTCs also have the opportunity to place personal orders, both for personal use and for commercial or demonstrative purposes. In these cases, the CTC benefits from a double advantage:
- B2B Discount as a Professional Client: Access to B2B discounts and conditions, as if they were a professional client.
- Earning a Commission on Personal Order: In addition to the discount, the CTC earns a commission on these orders, as they would for a standard order placed by a cliCHair client.
